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        Marketing and Communications Coordinator

        Do you thrill at helping others to encounter Christ or grow in their relationship with Him? Torch Trust exists to make the Bible and Christian resources accessible to blind and partially sighted people. We are looking for a dynamic individual to present Torch’s ministry to supporters, other organisations, and the public, and to engage with new beneficiaries across a spectrum of ages. Are you this person?
        Application closing date is (midnight) Monday, 4th March, 2024

        About the role

        What’s involved?

        Preparing communications for supporters, clients and public media.

        Representing Torch at established events and organising new ones.

        Strategising for support development and growth.

        What’s required?

        Being proactive, creative and able to implement ideas.

        Being well organised and able to work independently.

        Supporting Torch’s values as a committed and practising Christian with an active personal relationship with God.

        In detail

        • Position Type:
          Full time
        • Salary:
          Band S4, £26,538
        • Hours:
          35 hours/week
        • Holiday:
          25 days a year
        • Location:
          Flexible but with regular visits to Torch House

        Role requirements

        Main Purpose

        1. To present Torch’s ministry to supporters, other organisations and the general public in clear and compelling ways that increase commitment to pray, volunteer, partner and give.

        2. To engage with new beneficiary populations, specifically older people losing their sight in later life, children, young people and young adults.

        Main Duties and responsibilities:

        Marketing

        • Manage and develop Torch’s social media channels ensuring a steady flow of relevant information that increases brand awareness and engagement
        • Proactively seek opportunities to promote Torch in all forms of Christian media
        • Ensure that Torch’s branding is relevant and attractive to a breadth of stakeholders. Attend or lead, as necessary, at events and exhibitions to promote Torch.
        • Develop flexible supporter pathways with a clear pattern of touch points appropriate to each group of supporters
        • Manage, grow and continue developing Torch’s committed giving product ‘Torch Bearers’
        • Develop regular and one-off fundraising appeals and monitor their impact ensuring lessons are learned and applied to future plans
        • Develop Torch’s approach to promoting legacies and gifts in memory
        • Explore, develop and implement a programme of events-based and community fundraising in keeping with Torch’s style of ministry

        Communications

        • Work with colleagues and contractors to develop and deliver excellent communication materials to keep supporters engaged and informed about Torch’s work.
        • In coordination with colleagues, develop an annual plan for supporter engagement and development in line with Torch’s strategy and annual priorities.
        • Manage the process of thanking all donors for their support.
        • Manage the output of information to prayer supporters to keep them well informed and committed to praying for Torch’s ministry
        • Coordinate and support the work of other staff as they engage with existing and potential supporters ensuring that supporters have a coherent experience in their engagement with Torch.
        • Write reports as required for donors and other key stakeholders.
        • Ensure that Torch’s website is presenting the charity in the right way and keep it regularly updated with news items and other relevant developments.
        • Ensure that positive client feedback and stories are being sought and collected to inform Torch’s communications.
        • Manage relationships and communications with Torch Fellowship Groups.

        Other duties

        • Contribute to the prayer and worship life of Torch, getting involved in regular and periodic meetings.
        • Undertake such other duties as the CEO may from time to time determine in keeping with the overall aim of this area of ministry.
        • Comply with Torch’s Safeguarding Policy.

        Person Specification:

        • Ambitious with a flexible approach to work and excited by the opportunity to shape the future of marketing and communications at Torch Trust.
        • Understanding of what motivates individual and organisational donors to support faith-based charities.
        • Excellent communication and interpersonal skills demonstrating the ability to work collaboratively with a range of different stakeholders including volunteers.
        • Experience of and an aptitude for person-centred leadership and management.
        • Able to fully support Torch’s values as a committed and practising Christian with an active personal relationship with God.
        • Confident in I.T. and a range of business systems and processes.
        • Display characteristics such as being proactive, creative, and able to use initiative. Furthermore, you will be reliable, always on time with a committed work ethic, always looking for the next task.
        • It is essential that you are well organised, can work independently, be able to plan ahead and organise time effectively.

        Contract and Work Pattern

        This is a permanent contract and preferably full time although some reduction in hours may be considered depending on candidate experience and circumstances. There is no line management responsibility, and the role reports to the CEO. The working pattern will be varied and may include weekend / evening work as needed, occasional overnight stays during events and possible attendance at Torch holidays.

        This role can be based at Torch House in Market Harborough or undertaken as a remote worker. In the latter case, regular visits to Torch House will be required to ensure sufficient engagement with the wider team.

        Sarah Dawkins, CEO
        January 2024

        Next Steps

        Firstly, download and read Joining the Journey. This is intended to give a basic overall picture of what joining Torch will be like. Specific details will be discussed as part of the recruitment process. Torch Trust seeks to ensure that throughout this process ample time is given and good opportunities for dialogue provided, so that the Lord’s will can be discerned in a way that is open, equal and fair. Our experience is that this process can take time. During this time we will be pleased to welcome you to Torch House and our Chief Executive and Leaders will be pleased to talk to you. We trust in this way you will be able to learn something of the special nature of Torch Trust and to share in the excitement of working in a Christian mission environment.

        To apply for any post you will then need to download and complete our Application Form and email it to info@torchtrust.org

        Got more questions

        Got questions?

        If you have any questions concerning employment with Torch please do not hesitate to contact us, and we will be pleased to get back in touch with you.

        Contact Us

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