Client Services Adviser
To respond to telephone and email enquiries and proactively engage with clients and
supporters concerning how Torch can be of service to them.
We will email you our Torch News magazine four times a year, full of encouraging stories, updates and information on how you can get involved. Our quarterly prayer diary is included to give you a daily guide to how you can be praying for the ministry of Torch. By receiving these digitally you help us save costs and help the planet!
By completing this form, you agree to our privacy policies.
We are only able to continue our work supporting those with sight loss thanks to the generosity of our supporters. Please consider if you can support the ministry financially.
Consider DonatingOffice hours are 10:00am to 4:00pm Monday to Thursday.
From outside UK: +44 1858 438260
If you don’t get a response please use our online form or email us at: info@torchtrust.org
Send us a message using our online form and a member of our friendly staff will get back to you as soon as possible.
Contact us formWrite us an email and one of our friendly team members will get back to as soon as possible.
If you like to contact us directly, please use this phone number: 01858 438260
Office hours are 10:00am to 4:00pm Monday to Thursday.
From outside UK: +44 1858 438260
Send us a message using our online form and a member of our friendly staff will get back to you as soon as possible.
Contact us formIt’s free and easy to become a client. Once you get in touch, one of our staff will help you complete the sign-up process.
By completing this form, you agree to our privacy policies.
We have a dedicated form for registering yourself and the client.
Client supporter formIt’s free and easy to become a client supporter. You can do this online or over the telephone. This will give you access to most items that a client would have access to.
By completing this form, you agree to our privacy policies.
We’ve got a dedicated form to register yourself as a client.
Client sign-up formIt’s free and easy to become a client supporter. You can do this online or over the telephone. This will give you access to most items that a client would have access to.
By completing this form, you agree to our privacy policies.
Over the years a wonderful and committed community of people has been brought to the ministry of Torch. It is the prayers and dedication of this group that has helped Torch’s ministry to thrive. Some of us have the privilege of serving in more formal positions as trustees and staff:
Dr. Mike Townsend
Chair of Trustees
Jamie Dormandy
Trustee
Julia Chapman
Trustee
Marilyn Baker
Trustee
Tony Brown
Trustee
Ifeolu Akintunde
Trustee
Tim Jeffery
Chief Executive Officer
Mandy Blow
Head of Services
Paul Wood
Head of Technical Services
Linda Prickett
Head of Finance and Operations
Keren Mallinson
Client Services & Resources Team Leader
Suzanne Powell
Client Services Senior Advisor
Laura Jones
Client Services Advisor
Becky Davies
Development Team Coordinator
Linn Davies
Development Team Promotions and Communications Officer
Paul Rhodes
Production Team Leader
Michael Mills
Production Assistant
Mark Gamage
Production Assistant
James Brookman
Audio Transcription Coordinator
Ildi Marson
Text Transcription Coordinator
Tom Burditt
IT Support Officer
Suzie James
Supporter Development Coordinator
Tina Noble
Operations Coordinator
It is important that we take time to ensure that both volunteer and Torch fit well together, that the role is well suited to the volunteer and that they gain a real sense of fulfillment in undertaking these duties. New volunteer applications will therefore be initially invited to speak with a supervisor and, as appropriate, to visit us to learn more about the work we do.